• Do you ship internationally? Yes, we offer international shipping for our health products. Please note that shipping fees and delivery times may vary depending on the destination.

 

  • What payment methods do you accept? We accept major credit cards (Visa, MasterCard, American Express) as well as PayPal for secure and convenient transactions.

 

  • How can I track my order? Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.

 

  • What is your return policy? We offer a hassle-free return policy. If you're not satisfied with your purchase, you can return it within 30 days for a full refund or exchange. Please refer to our Returns & Exchanges page for more details.

 

  • Are your products safe to use? Yes, all of our health products undergo rigorous testing and adhere to strict quality standards to ensure safety and efficacy.

  • Do you offer discounts for bulk orders? Yes, we offer discounts for bulk orders. Please contact our customer support team for more information on bulk pricing and discounts.

 

  • Can I cancel my order? You can cancel your order within 24 hours of placing it. Please contact us as soon as possible if you wish to cancel your order.

 

  • How can I contact customer support? You can reach our customer support team via email at support@alpesy.com or through our Contact Us page on the website. We strive to respond to all inquiries promptly.

 

  • Do you offer gift wrapping services? At this time, we do not offer gift wrapping services. However, our products are carefully packaged to ensure safe delivery.

 

  • Are your products vegan/organic/natural? We offer a variety of products to suit different preferences. Please check the product descriptions for specific information regarding vegan, organic, or natural ingredients.